📧 Contact Us
Questions about reducing your water bill? Here's how to get the help you need.
Quick Note: We're an Information Resource
SaveOnWater.com provides educational content about water conservation and cost savings. We don't provide personalized consulting, product installation, or technical support for specific plumbing issues. For those services, we recommend contacting licensed professionals in your area.
How to Reach Us
Before You Contact Us
To help us serve you better and get you answers faster, please consider these resources first:
What We Can Help With
We're happy to assist with:
- Content questions: Clarification about information in our guides
- Website issues: Broken links, display problems, or technical errors
- Content suggestions: Topics you'd like us to cover
- Partnership inquiries: Media, educational institutions, or relevant business partnerships
- Privacy concerns: Questions about how we handle your data
- Corrections: If you find factual errors in our content
What We Cannot Help With
⚠️ We Cannot Provide:
- Personalized consulting: We don't evaluate individual properties or provide custom recommendations
- Installation support: We don't install products or provide step-by-step installation guidance beyond what's in our guides
- Technical product support: Contact manufacturers directly (Rachio, Rain Bird, etc.) for product-specific issues
- Plumbing advice: We're not licensed plumbers. Hire local professionals for plumbing work
- Legal or regulatory advice: We can't advise on permits, codes, or HOA rules in your area
- Water bill disputes: Contact your utility directly for billing questions
- Urgent emergencies: For leaks or flooding, call a plumber immediately - don't email us
Better Resources for Specific Needs
Product Support
For help with specific products, contact the manufacturer directly:
Local Services
For installation and professional services:
- Irrigation Installers: Search "irrigation contractor near me" or check Irrigation Association
- Plumbers: Check reviews on Google, Yelp, or Angi (formerly Angie's List)
- Landscaping: Local landscape architects or designers can create drought-tolerant plans
Utility Questions
For rebates, billing, or service issues:
- Contact your water utility directly - they have account-specific information we don't have access to
- Most utilities have customer service available during business hours
- For rebate questions, speak to their conservation or rebate department
Feedback and Suggestions
We genuinely appreciate feedback from readers. If you have:
- Content suggestions: Topics you'd like us to cover in future articles
- Corrections: Factual errors in our content (we take accuracy seriously)
- Success stories: If our guides helped you save money, we'd love to hear about it
- Website improvements: Ideas for making the site more useful
Please email us at saveonwatersite@gmail.com with "Feedback" in the subject line.
Response Times
We strive to respond to all emails within 3-5 business days. Please note:
- Technical issues are prioritized and typically addressed within 1-2 business days
- Privacy requests are handled within 30 days as required by law
- General inquiries may take up to 5 business days during busy periods
- We don't provide phone support - all communication is via email
💡 Get Faster Answers
For the quickest help, check our FAQ page first. Most common questions are answered there in detail. Product-specific questions are best directed to manufacturers who have 24/7 support teams.
Business Inquiries
For business-related questions such as:
- Media and press inquiries
- Partnership opportunities
- Educational institution collaborations
- Bulk licensing of content
Please email saveonwatersite@gmail.com with details about your inquiry.
⚠️ Advertising and Solicitations
We receive many advertising and promotional offers. To be respectful of everyone's time, please note that we do not accept:
- Guest post proposals or link insertion requests
- Unsolicited product samples or review requests
- SEO services or website optimization offers
- General advertising inquiries unrelated to water conservation
These emails will not receive a response. Thank you for understanding.
Connect With Us
While we don't currently maintain active social media accounts, you can stay updated by:
- Bookmarking SaveOnWater.com and checking back for new content
- Sharing our articles with friends and family who might benefit
- Linking to our guides from community forums or HOA newsletters (we appreciate it!)
Our Commitment to You
SaveOnWater.com is committed to providing accurate, practical, and actionable information about reducing water bills. We:
- Verify all savings claims against EPA and industry data
- Update content regularly to reflect current products and prices
- Maintain editorial independence - our recommendations aren't influenced by advertisers
- Respect your privacy and don't sell your information
- Respond to all legitimate inquiries in a reasonable timeframe
Thank you for visiting SaveOnWater.com. We hope our resources help you reduce your water bill and conserve this precious resource!